Reference

How We Protect Your Personal Data

At pgsoftvvip55, your personal data — from your account registration details to every transaction processed through DANA, OVO, GoPay and QRIS — is handled under a clear, documented…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records protectedYou may request access or deletion at any timePolicy applies to all Indonesia account holders

Explore Lobby Read FAQ

Browse What Information pgsoftvvip55 Stores

pgsoftvvip55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the details you provide during registration — your name, email address, phone number and preferred deposit method (DANA, OVO, GoPay or QRIS). We also log session data such as your device type, IP address and browser version

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each time you access the lobby, including from Bandung or anywhere else in Indonesia. Payment records — including deposit timestamps and withdrawal confirmations — are retained for the period required under applicable financial rules. We do not sell your data to third parties. Sharing with service
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partners occurs only where those partners assist us in processing payments or securing your account, and only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

Reach Us About Your Privacy Rights

If you have questions about how your data is stored, want to request a copy of the information we hold on your account, or need to…

HOW WE HANDLE DATA

Explore Our Six Data Protection Practices

Each of the six practices below reflects a concrete step we take inside our platform — from the moment your account is created to the point where a withdrawal is confirmed to…

End-to-End Encryption

All data transmitted between your device and our servers — including DANA deposit requests and QRIS scan confirmations — is encrypted using TLS 1.2 or higher. No plain-text financial data travels across our network at any point.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can manage cookie preferences from your account settings page without affecting your ability to deposit or withdraw.

Account Security Steps

Your account is protected by password hashing and optional two-step verification sent to your registered phone number. We never store your raw password — only a one-way hash that cannot be reversed by our staff.

Data Retention Schedule

Transaction records tied to GoPay, OVO, DANA and QRIS payments are kept for the period that financial compliance rules require, then securely deleted. Non-financial profile data is removed within 30 days of a verified account closure request.

Third-Party Access Limits

We share data only with payment processors that handle your DANA, OVO, GoPay or QRIS transactions, and with identity-verification partners where local law permits. No marketing third parties receive your personal details without your explicit consent.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccurate details, or submit a deletion request at any time through live chat or email. We confirm receipt within 24 hours and complete verified requests within 5 working days.

Check the Answers to Common Privacy Questions

The questions below cover what Indonesia account holders ask most often about their personal data, payment records and privacy rights on pgsoftvvip55. If your question is not listed here, contact our support team directly via live chat or email during operating hours.

We collect your name, email address, phone number and the payment method you choose — DANA, OVO, GoPay or QRIS. We also record device and session data each time you access the lobby to help us detect unauthorised access attempts on your account.

Transaction references for DANA and OVO deposits and withdrawals are stored in encrypted form on our servers. These records are retained for the compliance period required by applicable financial rules, then permanently deleted from our systems.

Yes. Send a data access request to our privacy email or raise it through live chat between 08:00 and 23:00 WIB. We aim to deliver a summary of your stored information within 5 working days of verifying your identity.

You may submit a deletion request at any time via email or live chat. We will remove non-financial profile data within 30 days. Transaction records tied to GoPay, OVO, DANA or QRIS payments must be kept for the duration financial regulations require.

We share your data only with payment processors handling your transactions and identity-verification partners where local law permits. We do not pass your personal details to marketing companies or data brokers under any circumstances.

We use session cookies to maintain your login and analytics cookies to improve lobby navigation. You can adjust your cookie settings from the account preferences page. Turning off analytics cookies does not affect deposits, withdrawals or account access.

Contact our privacy team immediately via live chat or email. Provide your registered email address so we can locate your account record. We acknowledge every privacy concern within 24 hours and escalate serious matters to our data protection officer the same day.

How We Protect Your Personal Data

Reach Us About Your Privacy Rights

Explore Our Six Data Protection Practices

End-to-End Encryption

Cookie Management

Account Security Steps

Data Retention Schedule

Third-Party Access Limits

Your Right to Request Changes

Check the Answers to Common Privacy Questions

01 What personal data does pgsoftvvip55 collect when I open an account?

02 How are my DANA and OVO payment records stored?

03 Can I request a copy of all the data you hold about me?

04 Can I ask pgsoftvvip55 to delete my personal data?

05 Does pgsoftvvip55 share my data with other companies?

06 How do cookies on pgsoftvvip55 affect my privacy?

07 Who do I contact if I believe my data has been mishandled?

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